Pendle Borough Council
Market Street, Nelson, Lancashire BB9 7LG
Tel: 01282 661661 Fax: 01282 661130
Tenant Involvement in the Housing Service
Pendle Borough Council considers it essential that it's customers are involved in how the Housing Service is managed, therefore, we are constantly trying to improve the way in which we involve our tenants.
For information email: tenant.participation@pendle.gov.uk
As part of the Government's agenda to improve services for local people, all Councils with a housing stock are required to produce a Tenant Participation Compact.
A Compact is essentially an agreement about the working relationship between tenants, councillors and housing staff at a local authority. By ensuring that tenants are partners to the agreement, the Government intends that tenants should have the opportunity to have a proper say in how their homes are managed and to then have a real choice in the extent and nature of their involvement.
New ways in which tenants can be involved in the Housing Service are currently being reviewed and more details will be available on this web page in the near future.
If you want to find out more about the arrangements in the Tenant Participation Compact or have any comments or queries, please use the contact details above.
Below is the current structure for tenant and resident involvement and how the groups interact with each another.
