Pendle Borough Council
Market Street, Nelson, Lancashire BB9 7LG
Tel: 01282 661661 Fax: 01282 661130
Complaints and Compliments
Who should I contact at the Council?
Listed below are the Council's service areas and a guide to which services they deal with. If you are still not sure who you need to contact you can telephone 01282 661661 for help.
Democratic and Legal Services. Licensing (including taxis), land charges, committee and election services, legal services and community safety.
Democratic and Legal Services Manager
Town Hall
Market Street
Nelson BB9 7LG
Tel: 01282 661650
Fax: 01282 661630
Environmental Health and Urban Renewal Services. Environmental health, pollution, anti-social behaviour, dog warden, pest control and urban renewal.
Environmental Health and Urban Renewal Manager
Town Hall
Albert Road
Colne BB8 0RA
Tel: 01282 661142
Fax: 01282 661140
Estates and Property Services. Management of council owned land, buildings, and market halls.
Estate and Property Services Manager
Booth Street
Nelson BB9 7PX
Nelson BB9 7LG
Tel: 01282 661887
Fax: 01282 661630
Highways, Engineering and Design Services. Highways, street lighting, traffic management, car parks, engineering, surveying and design.
Highways, Engineering and Design Services Manager
Booth Street
Nelson BB9 7PX
Tel: 01282 661926
Fax: 01282 661940
Housing and Community Services. Council housing, lettings, housing repairs, rents, homelessness, community support and careline, luncheon clubs and community halls.
Housing and Community Services Manager
Town Hall
Albert Road
Colne BB8 0RA
Tel: 01282 661174
Fax: 01282 661140
Operational Services. Waste management, recycling and cleansing.
Operational Services Manager
Fleet Street Depot
Nelson BB9 7YQ
Tel: 01282 661752
Fax: 01282 661754
Parks, Cemeteries and Outdoor Recreation Services. Parks, playing fields, open spaces, cemeteries and recreation.
Parks, Cemeteries & Outdoor Recreation Services Manager
Marsden Hall Farm
Walton Lane
Nelson BB9 8BW
Tel: 01282 661600
Fax: 01282 661610
Planning and Building Control Services. Planning, conservation, forward planning, building regulations and unsafe structures.
Planning Manager
Town Hall
Market Street
Nelson BB9 7LG
Tel: 01282 661706
Fax: 01282 661720
Personnel Services. Staff recruitment and training.
Personnel Services Manager
Town Hall
Market Street
Nelson BB9 7LG
Tel: 01282 661691
Fax: 01282 661700
Treasury Services. Council tax, business rates, housing and council tax benefits, cash collection, sundry debtors, council shops and district offices.
Financial Services Manager (Revenues)
Elliott House
9 Market Square
Nelson BB9 0LX
Tel: 01282 661804
Fax: 01282 661811
Chief Executive and Directors. Overall responsibility for the management of the council.
Chief Executive
Town Hall
Market Street
Nelson BB9 7LG
Tel: 01282 661603
Fax: 01282 661601
Where to get help
If you need more information about our Complaints Procedure you can contact: Democratic and Legal Services
Town Hall
Market Street
Nelson BB9 7LG
Tel: 01282 661630
